Privacy & Refund Policy

Last Updated: September 12, 2025

Privacy Policy

Apexza Edutech LLP ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website (apexza.org) and our services. This policy should be read in conjunction with our Terms of Service.

1. Information We Collect

We may collect several types of information from you, including:

  • Personal Data: Information you provide to us, such as your name, mobile number, email address, date of birth, parent's name, address, and photograph.
  • Derivative Data: Information our servers automatically collect, such as your IP address, browser type, operating system, and the pages you have viewed.
  • Financial Data: When you purchase a course, we may collect payment-related information which is handled by our secure payment gateway partners.

2. How We Use Your Information

Your information is used for the following purposes:

  • To create and manage your account.
  • To provide you with information about our courses and services.
  • To process your payments and fulfill your requests.
  • To send you updates, security alerts, and administrative messages.
  • To improve our website and services.

3. Disclosure of Your Information

We do not sell your information to any third party. Your information may only be disclosed in the following situations:

  • Legal Compliance: If required by law, such as in response to a court order.
  • Service Providers: We may share your information with third-party service providers (like payment gateways) who assist us in providing our services.

4. Data Deletion

You have the right to request the deletion of your personal data. Please visit our Data Deletion page for detailed instructions on how to submit a request for data removal.

5. Data Security

We use various security measures to protect your personal information. However, no security measure is 100% secure, and we cannot guarantee complete security.

Refund and Cancellation Policy

We are dedicated to providing the best learning experience. We request that you read our terms and conditions carefully before purchasing any course. For a comprehensive overview, please review our dedicated Refund & Cancellation Policy page.

1. Fee Refund Policy

The course fee paid is non-refundable under any circumstances. Once enrollment and payment are complete, the student will not be eligible for any monetary refund.

We operate under a strict "No Refund" policy, as we believe students enroll after being fully satisfied with the information provided at our centers.

2. Batch Adjustment

We understand that students may sometimes have scheduling issues. In such cases, instead of a refund, we offer the following assistance:

  • Batch Transfer: Students can request a transfer to another available batch.
  • Subject Adjustment: We will help the student cover any missed or upcoming subjects in another batch according to their convenience.
  • This facility is subject to seat availability and the discretion of the institute. For batch adjustments, students must contact our center's administration office.

3. Cancellation Policy

Once the enrollment process is complete, the student cannot cancel their enrollment. The institute reserves the right to cancel or change the schedule of any course. In such a situation, we will do our best to provide students with an alternative batch.

4. Contact Us

If you have any questions about this policy, please contact us: